Lynn Moore – MA, CPC

I have 38 years in the healthcare industry beginning my career in the medical field as a
medical assistant and practice manager. I am a certified professional coder and member
of the American Academy of Professional Coders.

I have an extensive background in medical coding, auditing, practice and revenue cycle
management. I have audited practices that have experienced employee fraud,
implemented safety and quality measures to turn the practices to a positive financial
status. My favorite thing is to work with my team on collections! I am passionate about
the success of our clients! There success is my success! In my spare time I like to spend
time with my family and work on crafting projects.

Tara Sims – CPC

Director of Education/Training and Lead Revenue Cycle Manager for Physical Therapy Division

I started my healthcare career with Moore Support Services in 2003. I am trained in auditing, billing and coding of physical therapy, medical oncology, family practice, infectious disease, cardiovascular and mental health.

I received my certification as a professional coder with the American Academy of Professional Coders in 2004. I provide training and education to provider offices on multiple software systems. My proficiency and eye for detail with WebPT, Kareo, Therabill, TurboPT, TheraOffice, Medisoft, and other specialty PM systems make me a valued team member for new clients onboarding or practices conversions. I have conducted clinic audits and facilitate correct coding trainings.

Amy Grimmett – CPC

I have been part of the team at Moore Support Services since 2012. I have a bachelor’s degree in healthcare administration, a certification as a professional coder and member of the AAPC.

I work closely with providers across all specialties on practice management solutions and revenue cycle management. Part of my success with practices is my ability to promote effective and clear communication between provider offices and their billing team to assure goals with policies, procedures and productivity are met for each provider office. I have conducted clinic audits to facilitate correct coding practices as well as financial account discrepancies and implemented financial recovery plans.

Micaela Rust – CPC

I’ve been with Moore Support Services since 2021. I perform intricate auditing, coding, billing and oversite of family practices and skilled nursing facilities. Working with the providers and their staff to assure their practices accounts receivables are accurate – giving them time to take care of our most vulnerable populations and our families medical needs.

In my free time, I am a professional wedding and family photographer and my greatest joy – spending time with my son.

Kate Towes – CPC

I’ve been with Moore Support Services since 2019. Medical Billing has been a great fit for me because I love the problem-solving aspects that come with working claim denials and other insurance issues. It’s also exciting to feel like I am learning new things every day. In my free time, I love reading and spending time outdoors with my dog.

Anni Hetzler

I am a graduate from Ultimate Medical Academy in the Health Sciences field.  My background as a certified nursing assistant has been a great advantage for my medical billing career.  I am a result driven individual that enjoys this challenging field.  Working with payors and providing customer services to our providers are a high priority for me.

Hillary Thompson – CPC

I have worked with multispecialty healthcare clinics for 10 years. I have a passion for resolving claims discrepancies and working with patients and providers to have a positive outcome. I am passionate about perpetuating company values through impeccable work ethic and drive.

In my free time, enjoy spending time with my family and have been active in 4-H

Jenn Lalk – CPC

I’ve been with Moore Support Services since 2015.  Clients’ accounts receivable is top priority to me.  I assure details of payments are accurately accounted for and patient questions are answered timely. Insurance carriers are changing the parameters of contracting and payments continuously and I work closely with our departments to assist in the accuracy of the revenue cycle for everyone. 

In my free time, I am a busy mom spending time with two kids.

Mellisa Hilbert

Hello, I’m Mellisa! I’m the credentialing specialist at Moore Support Services. At Moore Support Services, Inc my position involves verifying and validating the qualifications, credentials, and background of healthcare providers. I ensure that healthcare practitioners meet the necessary standards and requirements to be credentialed and contracted with insurance carriers. I truly enjoy the puzzle that credentialing is and look forward to assisting future providers in their professional needs.

I am newly married and mother to two teen girls. I enjoy gardening, making ferments, and sourdough bread. I’m a foodie to my core and have a house full of animals!”